1. All transaction is in Malaysian Ringgit.
2. Child rate is apply for children above 90cm to 12years old and below.
3. Senior or OKU can enjoy Child rate.
4. Purchase on the visit date ticket is not available.
5. Purchase ticket is not exchangeable for cash or any other items.
6. Purchase ticket is not valid in conjunction with any other promotions.
7. No cancellation or change of date will be accepted upon confirmation of purchase. Cancellation will only be permitted in the event of a duplicated transaction and each case will be reviewed separately before acceptance.
8. Purchase ticket is not transferable. I-City has the right to check and disallow the redemption of the voucher if the voucher is redeemed by a different person.
9. I-City will not be responsible for the loss or damage of confirmation voucher.
10. Confirmation voucher is valid for one redemption only. No partial redemption is allowed (eg. if you purchase 3 adults tickets, you will have to utilise/redeem all 3 tickets at anyone time and if you purchase Combo with 2 attractions, you will have to utilize all 2 tickets at the same day)
11. No replacement or extension will be given for any expired voucher, stolen, lost ticket or other circumstances.
12. Kindly present this voucher at i-City online ticketing counter for redemption with identity card or passport.
13. All purchases in the park are done cashless. Get ready adequate CASH to deposit into your i-Card. Un-use i-Card credit will be valid for 2 years.
14. This voucher is only valid for the selected visit date. All tickets unredeemed on the specific visit date will be forfeited.
15. Management reserves the right to alter,amend,delete or add to these conditions or withdraw the package at anytime without prior notice.
16. With the purchase and/or use of the online ticket, you agree to i-City's terms and conditions.